How do I access DNASTAR Cloud Assemblies from SeqMan NGen?

To run assemblies on the cloud, you need to log into your account from within SeqMan NGen by clicking the key in the bottom left corner. Your username is the email address you used to purchase or download a free trial. If you’ve forgotten your password, you can reset it from the login page.

How do I know if my computer has enough disk space or memory to successfully run an assembly?

SeqMan NGen automatically analyzes your input data and hardware when you set up your project and lets you know if your system can handle the assembly locally, or if you should run it on the cloud.

What is DNASTAR Cloud Data Drive?

DNASTAR Cloud Data Drive is a secure service that enables you to quickly upload, download, and manage all of your NGS data on the Cloud, saving you time and disk space. For cloud file transfer and for primary or back-up storage of genomic data, the DNASTAR Cloud Data Drive is an economical, rapid-response NGS data storage solution.

DNASTAR Cloud Data Drive is included with every DNASTAR software license and can be accessed through DNASTAR Navigator.

I’ve used the cloud assemblies that were included with my license – how can I get more?

If you have used all of the cloud assemblies that were included with your license, additional assemblies are available to purchase online, with pricing available for both academic/government institutes and commercial organizations.

How can I monitor the progress of my cloud assemblies?

You can open, pause, cancel, and check the progress of all of your cloud assemblies from two places:

• The Cloud Monitor in SeqMan NGen. Access the Cloud Monitor by launching SeqMan NGen, and clicking on Manage Cloud Assemblies.
  
• The Jobs panel in SeqMan Ultra.
  

How do I know that my data is secure using DNASTAR Cloud?

Cloud computing, by its nature, raises concerns about potential security issues. Data security has always been one of DNASTAR’s highest priorities, which is why we have implemented a secure Cloud framework that keeps our users’ data and results safe.

DNASTAR uses Amazon Web Services (AWS) as the supporting infrastructure for all our DNASTAR Cloud software applications. AWS’s world-class, highly protected data centers utilize state-of-the-art security monitoring and multi-factor access control systems.

The AWS virtual infrastructure has been designed to provide optimum availability while ensuring complete customer privacy and data segregation. AWS has met numerous federal and private security certification requirements, including FedRAMP*. The document below explains, in detail, how DNASTAR builds on the AWS framework to keep your data private and safe, from initial Cloud communications to long-term results storage.

If you have further questions about the security of DNASTAR’s Cloud-based applications, please contact our technical support team.

* For a complete list of AWS Compliance certifications, including the United States Department of Health and Human Services’ Agency Authority to Operate under the Federal Risk and Authorization Management Program (FedRAMP) see https://aws.amazon.com/compliance.

For further information, see DNASTAR Cloud Security.